Napa Mermaid Hotel and Suites

There are many online platforms that accept customer reviews these days, and we all know that these reviews can be faked. So when you see our green tick, you have the safety of knowing that every review on Top Property has been independently investigated by us, and verified as a genuine customer.

The way we verify any review is with evidence of the contract between that business and client, like a copy of an invoice, a signed contract, a receipt of payment, or a related internal company record.

This information is supplied to us when that review is submitted, and it’s only when we are satisfied it’s legitimate, that will we publish it. This information we use as evidence is provided to us by the company which that review is about, and or by the client who paid for those products and or services.